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Use cases help explain how a person interacts with a system or product to complete a specific task. This course shows you how to identify users, understand their goals, describe their actions, and capture different situations that may occur. You will learn how to connect user needs with functional requirements and create clear information that business teams, designers, developers, and testers can understand and use.
Select Skill LevelYou will learn how to identify users and their goals, describe simple use cases, write basic steps, identify system responses, and recognize functional requirements. The course also introduces alternative situations and common examples to help you understand how user activities can be translated into clear system expectations.
This level introduces use cases and functional requirements in a simple way so learners can understand how users and systems interact. It helps new learners describe what a person needs to do, how a system should respond, and what basic functions are required to support a business task.
By the end of this level, you will be able to create simple use cases and describe basic functional requirements. You will understand how to identify users, describe their goals and actions, explain expected system behavior, and provide information that can help teams understand what a system should do.
You will explore use case actors, main flows, alternative flows, exceptions, preconditions, postconditions, functional requirements, business rules, and acceptance conditions. You will also learn how to review requirements for clarity, identify missing scenarios, and connect user actions with the expected behavior of a product or system.
This level helps learners create more detailed use cases and functional requirements for real projects. The focus is on describing different user situations clearly, handling alternative paths, and making sure system requirements provide enough information for design, development, testing, and business review.
By completing this level, you will be able to create clearer and more complete use cases and functional requirements. You will know how to describe normal and alternative user journeys, identify missing scenarios, improve requirement wording, and provide useful information for teams involved in building and testing a solution.
You will explore complex user journeys, alternative and exception flows, business rules, system dependencies, functional behavior, requirement relationships, edge cases, validation, and traceability. The course also examines how to identify gaps between business needs and system behavior and how to review requirements with technical and business stakeholders before implementation.
This level focuses on use cases and functional requirements when systems have complex workflows, many user types, detailed business rules, or several connected processes. It helps experienced analysts understand how different scenarios fit together and how to manage requirements when system behavior becomes difficult to describe.
By the end of this level, you will be able to manage complex use case and functional requirement work more effectively. You will be prepared to identify missing scenarios, handle detailed system behavior, connect requirements across processes, review difficult cases, and support better communication between business and technical teams.
You will explore requirements strategy, complex use case models, system interactions, business rules, traceability, solution boundaries, cross-system dependencies, requirement governance, and stakeholder decision-making. You will also examine how senior analysts can guide requirement reviews, coach other analysts, resolve complex requirement issues, and improve consistency across large solution initiatives.
This level is intended for experienced analysts who guide functional requirements across large or complex systems. The focus is on creating a clear connection between business needs, user behavior, system capabilities, and solution decisions while helping teams manage complex requirements without losing sight of the intended business outcome.
After completing this level, you will be able to guide complex use case and functional requirement work across larger initiatives. You will know how to structure complicated user interactions, manage cross-system requirements, resolve gaps, support senior decisions, and help teams maintain a clear connection between system behavior and business objectives.