You will explore stakeholder analysis, problem definition, requirements, process review, current and future states, gap analysis, solution options, business goals, and decision-making. You will also learn how to organize findings, compare possible solutions, ask better questions, and communicate analysis results in a way that different stakeholders can understand.

This level helps learners apply business analysis techniques to real workplace situations where problems may involve several people, processes, or business needs. The focus is on understanding the current situation, identifying gaps, gathering useful information, and helping teams agree on practical solutions.

By completing this level, you will be able to carry out structured business analysis for common projects and business changes. You will know how to investigate problems, understand stakeholder needs, identify gaps, compare solution options, and provide useful analysis that supports clearer business decisions.

You will explore complex problem analysis, stakeholder interests, business rules, process gaps, solution evaluation, dependencies, assumptions, constraints, change impacts, and recommendation building. The course also examines how to challenge unclear requests, separate symptoms from root problems, evaluate different solution approaches, and help stakeholders reach practical decisions.

This level focuses on business analysis when problems are unclear, stakeholders disagree, processes cross several departments, or proposed solutions may affect important business operations. It helps experienced analysts look deeper into problems and provide useful recommendations when there is no simple answer.

By the end of this level, you will be able to manage more complicated business analysis work with confidence. You will know how to investigate unclear problems, evaluate business impacts, manage conflicting needs, compare solution options, and provide recommendations that are supported by clear analysis and useful evidence.

You will explore strategic business analysis, organizational change, business architecture, complex stakeholder environments, solution strategy, process improvement, decision support, business value, and analysis governance. You will also examine how senior analysts can guide analysis teams, improve organizational practices, challenge major assumptions, and help leaders understand the wider effects of important business decisions.

This level is designed for experienced business analysts and leaders who influence major business changes and complex solution decisions. The focus is on using analysis to support strategic choices, improve organizational processes, guide teams, and connect business needs with long-term organizational goals.

After completing this level, you will be able to lead business analysis in complex organizational environments. You will be prepared to support strategic decisions, guide other analysts, evaluate major business changes, improve analysis practices, and connect detailed business needs with wider organizational priorities and long-term value.